Train services

Arriva operates hundreds of local and national trains in seven European countries. We are also responsible for all of Deutsche Bahn’s regional passenger rail services outside Germany, delivering tailored services to suit local market needs.

TRAINS
  • Rural, commuter lines
  • Long distance mainlines
  • Station management
  • Under/Overground
  • Contracts
  • Maintenance

Continental reach
Our European rail network spans the UK, the Czech Republic, Denmark, the Netherlands, Poland, Portugal and Sweden. We are flexible in our approach and successfully deliver services under a wide range of business models according to the structure of each market.

The UK is our largest rail market, where we operate seven different train services. These range from the CrossCountry route spanning the length of England and Scotland to London Overground Rail Operations. We also go beyond providing train services. In Wales, we are working with Network Rail and the Welsh Government on the £220 million redevelopment of the rail network around Cardiff.

The growth of deregulation
The UK passenger rail market is at a mature stage of liberalisation. It is almost fully contracted and competitively tendered, with local service providers responsible for key areas such as timetabling. Elsewhere in Europe the market is opening up to tendering at different speeds.

In some areas, such as Iberia, rail services are provided in the form of concessions or on a commercial basis. In Sweden the rail market is completely deregulated and there is widespread tendering of regional contracts. In other countries, such as Italy, early attempts at competitive tendering may have failed but as a company we continue to monitor developments so we are ready to respond to any new market entry opportunities.

Consistent performance
We are the top performing rail operator in the Netherlands and Denmark and have established an excellent record in Portugal.

In Denmark, where we operate 15 per cent of the regional network, Arriva was the first and only private company to be awarded a rail contract. In the Netherlands, where the market is mid-way through liberalisation, we have a 60 per cent share of the open market as the sole provider of regional rail services in several areas.

Explore our transport network

Business travel

We understand the needs of business travellers, no matter how long or short their journeys, or how frequent. And we want to get to grips with your specific requirements,so we can work together to achieve longterm benefits.

Read more about Business Travel

86 per cent

Customer satisfaction rating on Arriva’s CrossCountry train service in the UK.

11.2 million

Number of passenger journeys for London Overground during the 2012 Olympic and Paralympic Games.

Arriva rail services in figures:

  • UK – 769 train sets
  • Czech Republic – 5 train sets
  • Denmark – 43 train sets
  • Netherlands – 101 train sets
  • Poland – 26 train sets
  • Portugal – 18 train sets
  • Sweden – 161 train sets

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