Innovation in service delivery
- Much of Arriva’s UK bus fleet is fitted with Global Positioning System (GPS) technology to help monitor punctuality, refine timetables and manage congestion.
- Our London control centres have real-time information on the location of our 1,600 buses, alerting drivers to traffic problems and advising on the best routes to follow to keep services running on time.
- In Portugal, TST is implementing a €2.1 million Automatic Vehicle Location (AVL) system, with solar-powered bus stop display panels providing customers with real-time data and audio updates on expected arrival times.
- TST passengers are also benefitting from a new contactless ticketing system as a result of a €5 million joint investment by TST and central government.
- We have installed a system in Cremona, Italy, that not only tracks vehicles but is integrated into the management of traffic lights, giving priority to bus users.
Innovation in environmental sustainability
- Our Aqualiner waterbus operation in the Netherlands is part of the EU’s Battery Boat Green scheme and is helping develop a fully electric Air Supported Vessel, which could become the future type of fast ferry.
- Arriva operates the UK's first wirelessly-charged electric buses, which can run continuously for 17 hours at a time and potentially save around 600 tonnes of CO2 emissions a year.
- In partnership with local authorities, we introduced the first electric buses in Denmark, in central Copenhagen.
- At Arriva Portugal we have been trialling the use of B100 – biodiesel made from vegetable oil – to fuel 50 of our vehicles.
- Arriva London won a Green Award in the Route One Excellence Awards for its work with manufacturer Volvo to establish the largest fleet of hybrid buses in London.
Innovation in energy and waste management
- Arriva uses wind turbines to produce electricity at facilities across Wales and Portugal, with the turbine at Machynlleth running alongside solar water heating, efficient lighting and rainwater harvesting systems.
- Arriva Portugal has invested €4.7 million in state-of-the-art headquarters and a central workshop with solar panels to provide water heating with construction designed to capture the sun’s rays for interior lighting.
- At the same facility at Guimarães, oil is collected for recycling and 85 per cent of the water used in bus washing is also collected and recycled.
- In Italy, SAB has invested €550,000 in a solar roof for its Sarnico depot, producing electricity that is returned to Italy's national electricity grid and is helping reduce CO2 emissions.
- In Portugal, TST has partnered with Almada Municipal Council to provide safe sources of non-potable water for bus washing - reusing treated urban waste water and saving around 300,000 litres a month.
Take the lead in eco-driving
Driver training and the adoption of eco-driving techniques is central to our commitment to reducing fuel consumption. More than 9,000 of our buses carry technology that adjusts the rate of acceleration, replicating the driving style of a careful, economically-aware driver.
Training in eco-driving techniques is now extended across the business,
with drivers encouraged to anticipate changes in traffic conditions and
use gentle acceleration and braking to optimise fuel consumption.
In addition to fuel savings, reduced vehicle wear and lower emissions,
our innovative approach leads to improved driver experience and more
comfortable and safer journeys for our customers.