Arriva Service, s.r.o.
Eurobus - Slovakia
Keeping up with the pace of change in technology is one of the biggest challenges for engineers, according to Zoltan Sustak.
As engineering manager, Zoltan is responsible for managing five depot managers and three workshop managers, along with a fleet of 600 buses in Slovakia. He says: “In recent years technological developments have moved at a crazy speed.”
Zoltan completed his engineering studies at university in 1987 in Brno, the Czech Republic. He worked in motor vehicle maintenance, joining the bus industry in 2002 as managing director of Bus-Service Slovakia.
Arriva’s Eurobus operations span Hungary and Slovakia. Regular contact with colleagues in Hungary has led to Zoltan’s Hungarian language skills developing rapidly.
Among his successes he counts managing the construction and opening of a brand new service and maintenance site and the smooth introduction of modern equipment to workshops.
Another challenge for Zoltan is managing people, he says: “You can only learn so much about managing people through education. You need to experience it.”
On a typical day, Zoltan supervises workshop operations, monitors repair costs trends, looks for way to improve working practices to maximise repair and maintenance work efficiency, and carries out safety audits.
“As engineers, our role is firstly to provide repair and maintenance services for vehicles across the Eurobus business” says Zoltan. “We must also use the latest technology to become more efficient while still being quality oriented – that’s my personal goal.
“Every day, our 600 buses transport thousands of passengers. Our workshops have a huge responsibility to ensure that buses are running safely and are available on time.”
Zoltan’s advice for the next generation of engineers is: “Set your goals and strive to achieve them. Pursue a career in this field only if you feel a call for engineering. Technical problems can take long hours to solve and you must be committed.”
Asked why he likes working for Arriva, he says: “I like my job. And I like working for Arriva because it’s a big international group where professional people can share their experience and develop together. Consequently if we develop, more opportunities arise.”