Light Rail: Tyne and Wear Metro
The Tyne and Wear Metro is a light rail network of 60 stations used by 38 million passengers a year. It was the UK’s first modern light rail service - established to serve Newcastle, Sunderland and the surrounding area in the north east of England.
Our seven-year contract is operated on behalf of Nexus, the Tyne and Wear Passenger Transport Executive, and covers train services, fleet maintenance and modernisation of all trains, as well as day-to-day station management.
Successes at a glance:
- Leading an 11-year maintenance programme to upgrade the system.
- Fifty-five Metro stations are Safer Tram Stop accredited.
- Integrated social media, online and email tools to provide up-to-date travel alerts for passengers.
Visit the Tyne and Wear Metro website >>
Open Access: Alliance Rail
Arriva’s Alliance Rail business is exploring opportunities for open access passenger rail services. It currently owns the brand rights to the Great North West Railways (GNWR) and Great North Eastern Railways (GNER).
GNWR is planning to introduce 60 trains a day on the West Coast Main Line from London Euston in accordance with the 2016 timetable. GNER is seeking to introduce new train services on the East Coast Main Line from 2016 out of London King’s Cross.
Visit the Alliance Rail website >>
Maintenance: Arriva TrainCare
Arriva’s TrainCare business is a leading maintenance depot and servicing facility for electric and diesel trains. In recent years, Arriva TrainCare has grown following substantial investment in developing heavy maintenance work.
Operating from depots in strategic locations across the country, Arriva TrainCare currently provides maintenance services to CrossCountry and Arriva Trains Wales. It has also started a £1 million contract to repaint 72 Class 150/2 vehicles owned by Porterbrook Leasing.
Visit the Arriva TrainCare website >>