Arriva has grown its market share in Sweden in recent years and now operates six major rail contracts and around 12 per cent of buses in the country. In 2011, Deutsche Bahn’s local and regional train services – in partnership with Swedish Railways – became part of Arriva’s European operations.

Bus – key facts

  • Entered bus market in 1999
  • 755 buses

The Swedish bus market started the process of deregulation in the 1980s and competitive tendering is now well established. The 22 passenger transport authorities are responsible for services in each area, including ticket prices, timetables and the length of contracts. Contracts are typically gross cost with an average duration of eight years and include quality and service incentives and/or penalties.

Having entered the market early, Arriva is now a key player with around 12 per cent of bus operations.

Rail – key facts

  • Entered rail market in 2007
  • 161 train sets
  • 51 trams

In Sweden the rail market is completely deregulated with no exclusive rights for tendered or long-distance services. Rail contracts are awarded by the regional transport authorities. These are typically gross cost and between seven and 10 years with quality and service incentives and/or penalties. The larger, inter-regional service contracts tend to be net cost and between 10 and 15 years duration.

Arriva started operating the Pågatåg rail contract in 2007 and now runs six rail contracts across Sweden

Key successes in Sweden

  • Arriva awarded the 12-year E20 contract – the largest multi-modal public transport tender in Sweden to-date, serving the Swedish capital, Stockholm, and providing 94 million passenger journeys per year.
  • Hard-hitting Arriva campaign designed to attract car users to public transport dramatically increased the number of people switching to trains, buses or trams and improved awareness of more cost-effective ways to travel.

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