At present there is only limited liberalisation in the Spanish bus market and no competitive tendering in the rail sector. As one of the larger private bus operators, Arriva currently runs approximately 12 per cent of Madrid’s bus services and 1 per cent of the Spanish market overall.

Bus – key facts

  • Entered bus market in 1999
  • 455 buses

The Spanish bus market is at the mid-liberalisations stage. It is both diverse and fragmented, with more than 4,000 small operators accounting for around 70 per cent of services. There are 19 autonomous regions in Spain with legislative powers covering transport. These regions set maximum fares

and monitor the delivery of services by bus operators. In Spain’s concession-based market contracts are typically long-term and range from eight to 25 years.

Private and city-owned companies run most urban services, while private companies dominate inter-urban services and long-distance concessions.

Arriva entered the market early and has recently expanded operations beyond Madrid to Galicia and on the island of Mallorca.

Key successes in Spain

  • In Madrid, Arriva has introduced an Ecolite fuel economy system on 217 buses to reduce fuel consumption and improve environmental performance.
  • Arriva’s DeBlas business was the first company in Spain to receive accreditation under the UNE-EN13816 public transport quality standard.
  • DeBlas was the first bus transport company in Spain to receive the SGE21 certificate, awarded for successful integration of social responsibility and management strategy.

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