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Human resources policy

The Board of Arriva plc recognises that its employees are key to its success and is committed to creating a working environment where everyone has the opportunity to learn, develop and contribute to the success of the Group.

The Group intends to be an employer of choice and to employ a diverse workforce with the skills, abilities and attitudes to meet business goals and objectives. The Group's aim is to create an environment in which all people are valued and can be successful at work.

Through implementation of its Human Resources Policy, the Group intends:

  • To recruit and select those people who have the appropriate skills, aptitudes and attitude to meet business needs.
  • To provide terms and conditions of employment that attract, retain, motivate and reward employees and reflect local market conditions.
  • To comply with all legislative requirements and align ourselves to good practice.
  • To define management and leadership behaviours and develop a Group-wide succession planning process to identify talent and safeguard business critical roles.
  • To invest in the development of Arriva's talent and provide training and development for all employees.
  • To treat employees fairly, consistently and with respect.
  • To seek employee's views and feedback using appropriate communication channels and engage in employee consultation as and when appropriate.
  • To define the standards of performance and conduct expected of employees.

The Chief Executive has ultimate responsibility for the Human Resources function and for definition of the standards of performance and conduct expected of employees of the Group and for the equitable enforcement of these standards.

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