Denmark

• Arriva is the largest operator of bus services in Denmark.
• We were the first private company to win franchises to operate rail passenger services in Denmark.

Competitive tendering for buses in Denmark was introduced in the early 1990s. The Danish bus market is now regulated and largely operated by private companies. Funding comes from local authorities, which award service contracts through competitive tendering.

Competitive tendering for rail services, which started in 2003, is being gradually introduced.

Bus operations

1997
Arriva entered the Danish bus transport market, also running bus services in the south of Sweden.

1999 and 2001
We extended our regional operations in Denmark, where we now have a 50 per cent share of bus services.

2004
In 2004 Arriva acquired Wulff, with bus operations in Jutland and Copenhagen. We now have a 60 per cent share of services in the capital.

2007
Arriva acquired Veolia Scandinavia, Denmark's second largest bus operator.

We have achieved our leadership position with the approval of customers – Arriva Denmark has won two quality awards based on customer ratings. We also operate demand response vehicles and water buses.

Train operations

2003
Arriva was the first private company to win passenger rail franchises, running services in Jutland on eight-year concessions. We continue to bid for new franchises in the phased privatisation of the national rail network.

2004
We introduced 29 new Alstom Coradia Lint trains fitted with environmentally-friendly EURO III engines.

Today we carry five per cent of all rail passengers in the country, and cover 15 per cent of the national network. Arriva was the top-performing rail operator in Denmark , with a total reliability of 98 per cent. We consistently win bonuses under the terms of our contract.

Want to know more?

• Visit the Danish website www.arriva.dk (in Danish)
• Download the Danish factsheet (in English)

Arriva Denmark:
the statistics

• 1,720 vehicles
• 47 trains
• 4,200 employees