Vision and values
Our vision
Arriva's vision is to be recognised as the leading transport
services organisation in Europe.
Our values
We operate by a set of values and ethics that fully support our
vision. They include:
- putting the safety of our employees and customers first
- having respect for both individuals and the diverse communities
we serve, supported by a culture of integrity and honesty
- managing the environmental impact of our operations and
encouraging the sustainable development of public transport
- recognising that working together and maintaining strong local
relationships are fundamental to the delivery of high quality
services
- anticipating change and identifying better ways to meet our
customers' needs
- maintaining a strong commercial focus that delivers long-term
value for all our stakeholders.