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United Kingdom
Revenue
£1,137.1 million
(2006: £1,016.7 million)
Order book
£8.0 million
(2006: £3.3 billion)
| Buses | 6,670 |
| Trains sets | 608 |
| Employees | 22,200 |
| Entered bus market | 1980 |
| Entered rail market | 2000 |
| Population | 60.5 million |
| Liberalisation stage | Mature |
Bus
We operate approximately 20 per cent of the London market under contract to Transport for London. Outside of London we run a predominantly commercial business, with more than 5,000 buses and an approximate market share of 15 per cent.
Rail
The UK rail market is competitively tendered, with companies bidding for franchises for set timescales and service provision. In November 2007 we started operating the UK’s most geographically diverse rail franchise, CrossCountry. We also run virtually all trains in Wales.
Future
In both the UK regions and London, we aim to maintain our bus market share, whilst working to improve operational performance. In rail, we will be concentrating on maintaining and improving the excellent operational performance of our two franchises, as well as putting plans into action at our new CrossCountry business to add capacity and improve the customer experience.
